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Active Incident


Active Incidents


2020-10-15 08:16:00 PDT

The WAPs have lost connectivity to the network due to a failure to renew their DHCP leases. The Network Operations Team is diagnosing the problem.

INC: INC1141430


Monitoring | 2020-10-19 13:01:24 PDT

Wi-Fi has been restored to the previously affected areas. This is being considered an interim fix and the Network Team is continuing to monitor.

Identified | 2020-10-19 06:41:43 PDT

This is directly related to the DHCP services issue. The Network Operations Team is diagnosing the problem.

Monitoring | 2020-10-16 16:11:08 PDT

Service has been restored and we will monitor throughout the weekend for reemergence.

Investigating | 2020-10-16 13:42:10 PDT

The DHCP service to campus is currently being supported in a reduced redundancy state. This can cause delays in address allocation for connections to the networks but should not cause further outages.

Investigating | 2020-10-16 13:09:59 PDT

Access to NetReg has been disabled as part of the troubleshooting for root cause on this issue.

Investigating | 2020-10-16 10:37:23 PDT

Network Services is troubleshooting an issue that is having an impact on DHCP on multiple areas. The Wi-Fi was just the first part of the network that displayed the error.

Investigating | 2020-10-15 08:16:00 PDT


Active Scheduled Maintenance


There are currently no active scheduled maintenance events.


Planned Maintenance


2020-10-20 20:00:00 PDT

Telecom Services will be updating the hostname on the Avaya SIP servers and during the maintenance there will 2 separate 15min windows that will impact half of the voicemail SIP ports and users will hear a fast busy when trying to access voicemail or leave a voicemail message.

CMR: CHG0034008


2020-10-24 06:00:00 PDT

BFS PROD will be unavailable on Saturday, October 24th from 6:00am to 6:00pm due to maintenance for RHEL7/Oracle 19c upgrade.

CMR: CHG0033983


2020-11-01 07:00:00 PST

CalCentral will perform maintenance on Sunday, November 1st from 7:00am to 12:00pm.

CMR: CHG0033993


2020-10-27 18:30:00 PDT

Tuesday, October 27th the Telcat ServiceNow system will have a quarterly patch applied Orlando patch 7.

No outage is expected during patch window.

CMR: CHG0033977